Your privacy is critically important to us. At IOTRouter, we have a few fundamental principles:

1. We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.

2. We store personal information for only as long as we have a reason to keep it.

3. We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.

4. We help protect you from overreaching government demands for your personal information.

5. We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Our website: https://www.iotrouter.com. 

Your trust is important to us, and we understand the importance of your personal information and respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as the “Policy”) before submitting personal data to the IOTRouter. This policy applies to websites owned and operated by the IOTRouter Group. This policy describes the information practices of our sites, including what information is collected, how it is used, with whom it is shared, and how it is protected.

This policy describes how your personal data is processed, but it may not address all possible data processing scenarios. Personalized Web sites may contain links to other Web sites. The IOTRouter is not responsible for the privacy practices or content of these other sites.

This Privacy Policy applies to information that we collect about you when you use:

1. Our websites (iotrouter.com);

2. Our mobile applications (including the IOTRouter mobile app for Android and iOS);

3. Our other IOTRouter products, services, and features that are available on or through our websites (for example, WordPress.com plans, the Payments feature, the Pay with PayPal block, WordPress.com, Jetpack, Woo Shipping, Woo Tax, Gravatar, the IntenseDebate comment management system, Akismet plans, Simplenote, Simperium, Cloudup, Longreads, MailPoet, AutomateWoo, Jetpack CRM, Happy Tools, WordPress.com Courses, WPScan and Newspack); 

4.Other users’ websites that use our Services, while you are logged in to your account with us.

1. How the IOTRouter collects

Personal data is information that, when used alone or in combination with other information, enables an individual to be identified.Such data will be submitted directly by you to us when you use our website, products or services, and when you interact with us, for example, when you create a personal network account or contact us for support; Or we obtain it by recording how you interact with our website, products or services, for example, through technologies such as cookies, or by receiving usage data from software running on your device.We also obtain data from public and commercial third party sources where permitted by law. The data we collect depends on the way you interact with the Internet, including the websites you visit or the products and services you use, including your name, gender, business name, job title, address, email address, telephone number, login information (account number and password), photos, ID information, etc.We also collect information you provide to us and the content of messages you send to us, such as queries you enter or questions or information you provide to obtain customer support. You may be required to provide your personal data when using a Personalized Internet product or service. In some cases, you may choose not to provide Personal Data to the IOTRouter, but if you choose not to do so, the IOTRouter may not be able to provide you with the relevant products or services, or respond to or solve the problems you encounter.

2. We may use your personal data for the following purposes

1. Collect your username, password, and any other information necessary to access your account, if you choose to create an account with us.

2. Carry out your transaction or service request, including the fulfillment of an order; Deliver, activate or validate a product or service; Provide training and certification and manage and process the results of training and certification; Participate in online or offline activities; Make changes at your request or provide information you request (e.g. marketing materials, white papers for products or services); And provide technical support.

3. Contact you with your consent; Send you information about products and services that may be of interest to you; Invite you to participate in a networking event, market survey, or satisfaction survey; Or send you a marketing message. If you do not want to receive such information, you can unsubscribe at any time.

4. Send you important notices, such as notices of operating system or application updates and installations.

5. Provide you with a personalized user experience and personalized content.

6. Certifying and managing suppliers and business partners, and communicating with or conducting business with suppliers and business partners.

7. Conduct internal audits, data analysis and research to improve our products and services.

8. Analyze the efficiency of business operations and measure market share.

9. Troubleshoot the error if you choose to send us details of the error.

10. Synchronize, share, and store data that you upload or download and that is necessary to perform the upload and download.

11. Protect the security of our products, services and customers or users, and implement and improve our loss prevention and anti-fraud programs.

12. Comply with and enforce applicable legal requirements, relevant industry standards or our policies.

Where required under applicable law, we carry out a balancing exercise to ensure that our data processing is based on our or a third-party’s legitimate interests and that such legitimate interest does not override by your interests, fundamental rights or freedoms.

We may use aggregated information and Non-identifying data, which is not Personal Information, without restriction. Non-identifying data is data that cannot be used to identify an individual. The purpose of collecting this data is to understand how users use their websites, products and services. In this way, the IOTRouter can improve its services and better meet customer needs. IOTRouter may collect, use, process, transfer, or disclose non-identifying data for other purposes in its sole discretion. We will endeavour to segregate your personal and non-identifying data and use them separately. If personal data is mixed with non-identifying data, it will still be treated as personal data.

3. Use of Cookies or Similar Technology

A cookie is a text file that a website transfers to your device’s hard drive for record-keeping purposes and is used to enhance the quality of your visit to the website.

Our websites use the following types of cookies:

1. Strictly Necessary Cookies: These cookies are essential in order to enable you to move around our websites and use their features, such as accessing secure areas. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.

2. Performance Cookies: These cookies collect information about how visitors use our websites, so that we can analyze traffic and understand how our visitors interact with our websites.

3. Functionality Cookies: These cookies allow our websites to remember choices you make (such as your user name, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of websites that you can customize.

4. Social Media Cookies: These cookies are used when you share information using a social media sharing button or “like” button on our websites or you link your account or engage with our content on or through a social media site such as Facebook, Twitter, or LinkedIn. This information may be linked to targeting/advertising activities.

5. Advertising Cookies: Our websites may use third-party advertising networks to deliver targeted advertising. They may also have the capability to track your browsing across different sites and apps.

Where required, we will ask for your consent before we collect your data via the cookies and similar technologies that we use on the website. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block some or all of their use in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our websites who disable cookies will be able to browse certain areas of the websites, but some features may not function.

4. How does the IOTRouter disclose your personal data?

We may provide your Personal Information described above as follows: 

1. With our service providers: This may include information technology vendors, payment processors, technical or repair support services, customer service providers, marketing or advertising vendors, data analytics providers, or data hosting or processing services.

2. With our business partners: This includes authorized sales representatives, authorized distributors, shipping companies, internet service providers, affiliates, or business partners. 

3. With our advisors: This includes our attorneys, consultants, and similar professional advisors to assess, protect, or assert our legal or business interests.

4. With law enforcement or government agencies: This includes law enforcement, government or regulatory agencies, or third-parties pursuant to legal process or to assist a government or law enforcement investigation.

5. Within the context of a merger or similar business transaction: We may disclose your Personal Information in the event of a proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part IOTRouter, our Services, or our business or assets, for the purposes of evaluating and/or performing the proposed transaction.

6. As otherwise directed or consented to by you.

Aside from the circumstances described above, we will not provide any of your Personal Information to other companies or individuals without your consent, unless required by law or for the other legal purposes described below.

5. Your Rights and Choices

You may opt out of marketing communications at any time by following the instructions included with the communication or by contacting us using the details in the “How to Contact Us” section below.

Subject to applicable law, you may be entitled to some or all of the below rights with respect to your Personal Information that we collect about you. Please note that we may not be able to continue providing services to you if you entirely withdraw your consent or ask us to delete your Personal Information entirely, and this may also result in the termination of any agreements with us.

1. Right to Access and Data Portability: If you ask us, we will confirm whether we are processing your Personal Information and, if requested, provide you with a copy of all Personal information you are lawfully entitled to receive along with certain other details. In addition, you may request to know the types of third parties with whom we share your Personal Information, and the categories of Personal Information we share with them. 

2. Right to Amend: If you believe your Personal Information is inaccurate or incomplete, you may request that we correct or complete it. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Information so you can contact them directly.

3. Right to Delete: You may request that we delete or remove your Personal Information. If we shared your Personal Information with others, we will tell them about the erasure as directed by law. 

4. Right to Restrict or Object to Processing: You may ask us to restrict or block the processing of your Personal Information in certain circumstances, such as if we process Personal Information that is considered “sensitive” under applicable laws in certain contexts, or engage in automated decision-making.

5. Right to Opt Out of Targeted Advertising: Targeted advertising is the practice of serving you tailored advertisements based your Personal Information gathered across other businesses, websites, applications, or services. You may request to opt out of this practice.

6. Right to Opt Out of Sales: You may request that we not sell your Personal Information. Some U.S. states may consider targeted advertising a “sale” of Personal Information.

7. Right to Non-discrimination: We will not discriminate against you for exercising these rights, but we may charge a reasonable fee as permitted by law in fulfilling these rights, such as if you request multiple copies of your Personal Information.

8. Right to Lodge a Complaint: You may submit a complaint to the competent supervisory authority.

If you or your authorized agent wish to exercise any of these rights, please contact us using th e details in the “How to Contact Us” section below.

Before responding to your request, we may require additional information from you to verify your identity or clarify your specific request. We may request that authorized agents provide us with proof of your written and signed permission to act on your behalf. Note that IOTRouter may also require you to verify your identity and confirm that you gave permission to your authorized agent. We will try to comply with your request as soon as reasonably practicable and in compliance with applicable law. Where appropriate, we will work with third parties in order to fulfil your request.

6. Security of Personal Information

We have implemented technical, physical, and administrative measures, as well as policies and procedures designed to safeguard your privacy from unauthorized access, use, disclosure, modification, or destruction. Although we take efforts to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted over the internet or any wireless network. 

In the case of an unfortunate Personal Information security incident, we may, in accordance with laws and regulations, inform you of the security incident by email, fax, telephone, push notification, or as otherwise permitted by law. 

If you have any concern about the security of your Personal Information (for example, if you feel that the security of your account has been compromised), please contact us using the details in the “How to Contact Us” section below.

7. How the IOTRouter handles children’s personal data

Our products, websites, and services are primarily for adults. Children may not create their own user accounts without the consent of a parent or guardian. In the case of personal data collected from children with parental consent, we will only use or disclose this data as permitted by law, as expressly consented to by parents or guardians, or as necessary for the protection of the child. If a network of people discovers that it has collected personal data on children without prior verifiable parental consent, it will seek to delete the data as soon as possible.

8. How your personal data is transferred globally

The IOTRouter is a large company, and where permitted by law, we may share your personal information within the IOTRouter (including subsidiaries, affiliates and parent companies) or with our suppliers and business partners, and may transfer information to other countries where we do business. Some foreign jurisdictions may not provide the same level of privacy protection as your local jurisdiction. In addition, as described in this policy, in accordance with applicable law, we may disclose your Personal Information to third-party service providers or public or governmental authorities in the other jurisdictions. We will take proper measures to protect your Personal Information at adequate or comparable levels of protection as your local jurisdiction. By providing Personal Information through your use of the Services or consenting to this privacy policy, you consent to such transfers or disclosures of your Personal Information.

9. Third-Party Sites

Our websites may contain links to other websites operated by third-party companies. We are not responsible for their privacy practices. We encourage you to check the applicable privacy policy of the third-party to determine how they will handle any information they collect from you.

10. How this policy is updated

IOTRouter reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will post the latest version of our privacy policy here. If we make material changes to our Privacy Policy, we may also notify you of the changes through different channels, for example, by posting a notice on our website or by sending you an email to the email address indicated in your account.Where required by applicable data protection laws, we will also seek your consent to any material changes that affect how we use your personal information. We recommend that you check this page periodically for the latest information regarding our privacy practices.

11. How to contact the IOTRouter

We hope that we can satisfy queries you may have about the way we process your Personal Information. Please submit any questions, concerns, or requests to exercise your applicable rights to us at agneswang@iotrouter.com or  Queeney@iotrouter.com or by contacting us to the following WhatsApp numbers: +8618982006591/ +8613890804232.